Help Center

Which inhaler is right for me?

Take our quiz here to find out which type of anxiety you often experience, so that we can recommend you the right inhaler!

How do you use the inhaler?

Hold the inhaler 3~4” away from the nose. Deeply inhale and exhale as many times as you’d like. Just remember not to overdo it, it could give you headaches!

What are your products made of? 

 The inhaler jars are filled with aromatic herbs and spices inspired by traditional Chinese medicine, and blended essential oils specially designed by a clinical aromatherapist, the co-founder of Madison + Green

Are your products eco friendly?

Yes! All of our spices and oils are organic and sustainably sourced. Our packaging is all made of recyclable materials. We love and respect the Earth.

Where are your products made?

All of our inhalers are handmade by our team in our studio located in New York City. 

Do you test on animals?

No, and never! We love all animals and we are 100% anti-animal testing and cruelty.

How long do your inhalers last?

The inhalers last for about 3~4 months after opening with everyday use. If unopened, the jars last for about 2~3 years, and the longer they remain unopened, better the aromas get! Please keep away from direct sun and store at room temperature. Make sure to keep the lid closed. 

Can I refill the inhalers with our own essential oils?

Yes and no. You may add your own essential oils in the jar if you’d like, but the warm aromas of the spices and herbs that we incorporate will eventually be lost, which you cannot refill on your own. 

Who should not be using the inhaler?

We do not recommend it to anyone under the age of 16, those that are pregnant, breastfeeding, and those with asthma or breathing issues. Please always consult with your doctor before use. 

Can kids use the inhalers?

We do not recommend it to anyone under the age of 16, but we are currently developing a kids line! Please keep out of reach from young children. 

What are essential oils?

Essential oils are fascinating. Learn more about what they are, and how they can help heal your mind and the body in our blog here

How do your inhalers help relieve stress and anxiety?

Through essential oils and inhalation. Find out more about the “magic” of essential oils in our blog here and the power of inhalation in our blog here. 

I have a peanut allergy. Do you use any nuts? No, we do not incorporate any nuts and the inhalers are produced in a nut-free studio.

Shipping destinations:
We ship both locally and worldwide.

Shipping times:
Local orders take 2~5 business days via USPS First Class or Priority Mail to be delivered to you and we ship within 3 business days.

International orders take 5~10 business days via USPS International Priority Mail and we ship within same 3 business days.

Shipping time might vary depending on location, shipment method and other factors.

Shipping cost:
We offer Standard and Expedited shipping, and the pricing depends on the weight of the product, and the destination.

Standard shipping is free with code FREESHIP

Returns: 
We want you to be completely satisfied with your purchase! If for any reason you are not completely satisfied, you may return your purchase for a full refund of the purchase price less your shipping and handling cost. We will gladly accept unused merchandise (the seal on the cap must be attached) in its original condition within 14 days of receipt. Please email to info@madisonandgreen.com for Return Authorization code. Please note that without the RA code, we cannot accept the return. Shipping and handling cost are not refundable and we are not responsible for return shipping. Returns must be pre-paid and shipped via an insured delivery provider (USPS, UPS, or FedEx).  Credit for your returned item(s) will be refunded back to your account in the same form of payment in which it was received. The credit should appear on your next statement. You will receive an email confirming the completion of return processing. If you have received the incorrect item or the item was damaged upon arrival it will be replaced at no cost. We will issue a call tag for return shipping from you to us and send replacement back to you at no cost. Claims must be made within 7 days of receipt. For all returns or replacements please email us at info@madisonandgreen.com to receive a return authorization (RA) number. (RA) Number must be marked on the outside of the package.

Sale Items:
All sale merchandise is final sale.

Exchanges:
We cannot offer merchandise exchanges. If you would like one item in place of another, simply return your original purchase by following the above Return Guidelines and place a new order for the item you would like.